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Grooming Consent Form

Help us provide the safest, most comfortable grooming experience by completing the form below before your pet’s appointment.

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Keeping Your Pet Safe and Comfortable During Grooming

Grooming plays an important role in your pet’s overall wellness, comfort, and hygiene. To help us provide the best and safest grooming experience possible, we ask that you complete this grooming consent form prior to your pet’s appointment.

Your responses help our team understand your pet’s grooming history, temperament, and any specific needs or sensitivities. This allows us to tailor our approach, ensure a low-stress experience, and address any concerns to keep your pet looking and feeling their best.

Emergencies

Although accidents are very rare, there is a risk when dealing with animals. Grooming equipment is sharp, and although groomers use extreme caution and care in all situations, possible problems could occur including cuts, nicks, scratches, quicking of nails, etc. In most cases this can happen when an animal is wiggling or moving around. Your pet’s safety and comfort are our number one priority. In the event of an emergency, I authorize this establishment to immediately seek professional veterinarian attention for my pet (at my expense). I understand that all attempts will be made to contact me in the event of an emergency. I will not hold this establishment responsible for any pre-existing health problems my pet might have.

Vaccinations

In order to keep every animal that enters our facility safe, Altitude requires core vaccinations for any pet receiving grooming services. Dogs must have current vaccines of DA2PP, Bordetella, and Rabies. Cats must have current vaccines of FVRCP and Rabies. I understand that I must provide proof of vaccination for my pet to be groomed. If I am unable to provide proof of vaccination, my pet will be turned away and unable to receive grooming services until vaccination requirements are met.

Kenneling

I understand that during grooming my pet will be co-mingling with other pets and that, although rare, there are inherent risks associated with such environment. If my pet is not suited to co-mingle with other pets, I will notify Altitude at the time of my appointment so they may take any special precautions to keep both my pet and other pets safe.

Coat Condition

I understand that this establishment puts my pet’s comfort above all else. In the event that my pet’s coat is matted, I understand that the groomer may have to shave the matts out rather than perform a painful dematting procedure. I also understand that if my pet is severely matted, that there is an increased risk for clipper burn or cuts to occur. I understand that all attempts will be made to prevent this, however in many extreme matt conditions, it is unavoidable. I also understand that matted pets take additional time to groom so there will be an additional fee added on to the regular grooming price if my pet’s coat is matted.

Flea/Tick

I understand that if during the grooming process, it is discovered that my pet has any external parasites such as fleas and/or ticks, I give permission for this establishment to treat this issue at an additional charge. I will not hold this establishment responsible for any reactions to the flea/tick treatment.

Health

I understand that grooming can be stressful to some pets and I will inform the groomer if my pet has any heart conditions or any stress related issues prior to grooming.

Satisfaction

Your satisfaction is very important. If you are unhappy for any reason with your groom, contact Altitude within 48 hours and a time will be scheduled for your pet to return for adjustments at no cost.

Cancellation Policy

I understand that if I need to change my appointment time or cancel it, that I must give at least a 24 hour notice so that the appointment time can be made available to another client who is on the waiting list. If more than two appointments are missed without giving notice, I will be required to provide a 50% deposit in order to schedule any future appointment.

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