Frequently Asked Questions
Have questions about our services, policies, or how we care for your pets? We’ve got answers.
What You Need to Know as a Pet Parent
At Altitude Animal Hospital, we believe that informed pet parents make the best decisions for their furry companions. Below, we’ve answered some of the most common questions we receive. If you don’t find what you’re looking for, feel free to give us a call—we’re always happy to help!
Are you accepting new patients?
Yes! Altitude Animal Hospital is currently welcoming new clients and their pets. Whether you’ve just moved to Highlands Ranch or are simply looking for a trusted veterinary clinic, we’re excited to meet you and your four-legged family members. Give us a call or request an appointment online to get started.
Do you perform dental procedures?
Absolutely. Dental care is a vital part of your pet’s overall health, and we offer comprehensive veterinary dentistry services for dogs and cats. From routine dental cleanings to extractions and advanced oral care, our team uses state-of-the-art tools and techniques to keep your pet’s smile healthy and pain-free. Regular dental exams can help prevent serious health issues—ask us how we can help!
Do you offer grooming services?
Yes, we do! In addition to medical care, Altitude Animal Hospital provides professional grooming services for dogs and cats. Whether your pet needs a simple bath or a full haircut, our experienced groomers deliver gentle, stress-free care in a clean and safe environment. Grooming helps keep your pet comfortable and can even alert us to early signs of skin or coat issues.
Do you have a wellness or care plan?
At this time, we do not offer packaged wellness plans. However, we’re committed to affordable, transparent pricing and will always help you plan your pet’s preventive care in a way that fits your budget. Our team can customize recommendations for vaccinations, exams, parasite prevention, and more to keep your pet healthy year-round.
What types of pets do you see?
We specialize in the care of dogs and cats. Whether you have a playful puppy, a senior feline, or anything in between, our veterinary team has the experience and compassion to provide high-quality medical care tailored to your pet’s specific needs.
What should I bring to my pet’s first appointment?
For your pet’s first visit, please bring any previous medical records, a list of current medications or supplements, and any questions or concerns you’d like to discuss. We also recommend bringing a stool sample if you’re scheduling a wellness visit. If your pet has specific behavioral needs, let us know ahead of time so we can prepare accordingly.
Do you offer emergency or after-hours care?
Altitude Animal Hospital is not an emergency clinic, but we do our best to accommodate urgent care needs during regular business hours. If your pet is experiencing an emergency after hours, we recommend contacting a nearby 24/7 veterinary emergency hospital. You can call us during business hours for guidance on the best next steps.
How do I schedule an appointment?
You can schedule an appointment by calling our clinic during business hours or using our user-friendly online booking system. We’ll follow up quickly to confirm your visit and ensure your pet gets the timely care they need.
Do you offer end-of-life care or euthanasia services?
Yes. We offer compassionate end-of-life care, including euthanasia, in a private and respectful setting. Our team is here to support you and your pet through this difficult time with dignity, empathy, and guidance. If you’re facing this decision, we encourage you to call us—we’re here to help you navigate the process with care.